Spice Nepal Private Ltd., popularly known under its brand name "Mero Mobile", is the first private GSM mobile operator in Nepal. Company was established in 2004 and commercially launched on 17th September 2005.
Spice Nepal Private Ltd. bagged the award for the “Best Consumer Pull in Mobile operator” and “Most Innovative Mobile Operator” at the CEO Conclave Award-2006, organized by Voice & Data, India’s leading information and communication magazine, in Colombo, Srilanka.The winners were chosen among the best mobile operators in the South Asian (SAARC) region for their contributions in cellular mobile phone development, innovation products and services.
Starting from moment of commercial launch Spice Nepal has extended its services in major areas of Nepal such as: Dhulikhel, Banepa, Nagarkot (surroundings of Kathmandu Valley) Bharatpur / Chitwan, Hetauda, Birgunj, Simara, Biratnagar, Itahari, Birtamod, Chandragadi, Kakarvitta, Dharan, Duhabi, Rajbiraj, Lahan, Malangawa, Nijgadh, Dhalkebar, Janakpur (Eastern part of Nepal); Pokhara, Butwal, Bardagath, Bhairahawa, Nepalgunj (Western part of Nepal), Dhangadhi and it is one of the most fast growing company known for its better quality and innovative services.
Mero Mobile has already tied up with many different international Operators of more than 21 countries adding up to 52 operators around the world and is in process of extending roaming services (partners) for the convenience of the roaming subscribers.
Mero Mobile is the first GSM company in Nepal to introduce services like GPRS (General Packet Radio Service), MMS (Multimedia Messaging Service), PRBT (Personal Ring Back Tone) to its users. Mero Mobile started its service with Voice call and SMS and in the short period of its operation have introduced services like Voice Mail, Sms2Email, Missed Call Notification, GPRS, MMS, PRBT and many more value added services.
Our continuous investment in research and development is a reflection of our realization of the importance of industry standards and patents in the telecommunications industry.
Mero mobile is technically well equipped and operates on dual band frequency; 900 MHz and 1800 MHz thus catering to more customers in terms of capacity and coverage. It allows effective and higher capacity and data transfer for services like GPRS and EDGE.
Mero Mobile has two dedicated customer care centers located in Kathmandu and Lalitpur and has plans to open customer care centers in different parts of the country where it has its network.
Our staff is dedicated and highly trained, with a strong sense of commitment to ensure the best service to our customers
Our company philosophy is based on providing the best quality communication service to our subscribers. Mero Mobile shall bring more and more updates and services in coming future.
VIA SPICENEPAL.COM
DIPENDRA ADD
